Does your office use account codes to track calls that you need to bill to customers? This is a very common practice among certain industries and businesses such as accountants, lawyers, and other professionals. With ShoreTel you can leverage account codes and your reports to accurately track telephone calls coming into or out of your office and apply them to customer’s accounts! Now you can stop the guessing and give your clients a true billing statement and capture more revenues for your business!
Contact CSM for more information of how to apply this to your office.